FAQ

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Do you retain the confidentiality of my contact information?


Yes, since you might not want to be bothered by a flurry of inquiries from too many members, we for the sake of your convenience, keep your contact information inaccessible except to our Paid members.



Can I change my E-Mail ID / Username later?


Of course you can. In fact we provide you a personalized folder at sugandhashaadi.com to equip you with the ease of performing any common task of this sort. Just sign in to your account using the Username (E-Mail ID) and password you entered at the time of registration and then click on "Update Contact Information" and get the changes reflected at the site then and there.



Can I change my login password later?


Every details of yours at sugandhashaadi.com can be updated at your discretion. If the requisite is to alter the password, this too can be materialized. Just login to your folder, click on the "Update Contact Information" and proceed.



Can I change my contact information later?


You always can. Click the "My Folder", login to your folder and then click "Update Contact Information" link under "My Profile" section to proceed.



What is the significance of mentioning E-Mail ID while becoming your member?


Your E-Mail ID acts as your login id at the site. Besides that, we forward you the matches, which confirm to your search criteria, at the E-Mail ID specified by you. In addition, in case you don't visit sugandhashaadi.com too often, the information we drop at your mailbox regarding any inquiry sent to you is the only way of keeping abreast of correspondence being made to you at our site.



What are the payment options available?


For convenience, options of "online payment" and "offline payment" are available. "Online Payment Option" is secure, and the fastest way of activating your service, and activates your ordered service immediately. "Offline Payment Option" through account payee cheque or DD by Mail, and cash payment at any SBI/ ICICI/ UTI Bank branch across India is available for convenience. Please click on the below link for details of the Payment options.



Is online payment secure on sugandhashaadi.com?


We use a Paypal Payment Gateway for online payment processing. Online payment on sugandhashaadi.com is 100% Secure. Your Credit card or Net banking information is entered using SSL Technology and 128 Bit Encryption on a Secure Server, which is one of the highest levels of security provided by websites/ portals.



Can I see list of members who contacted me and the members whom I contacted?


Yes you can see! Under 'Your Profile Statistics' click People 'Who Contacted You' & 'People You Contacted'



How do I upgrade my Membership Package?


To upgrade to a Premium Membership Account, please contact Head Office: Sungandha Shaadi for details.